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In these highly concerning times,

Please know that Union Joints is committed to putting everything we’ve learned from 25 years in the foodservice industry into ensuring that you leave our joints with what you hoped for (and then some) and nothing more. In our quarter century, we have built a team of 800 individuals who make us who we are and who know that nothing matters more than our guests’ health and experience. Our growth has allowed us to float staff that aren’t feeling well, and we’ll enforce their commitment to getting well without worrying about a missed shift. Growing in scale has also allowed us to build a management team that can implement protocols and practices to ensure that we never let the guests and the staff who trust us down. We know that our systems have never been of more paramount importance than right now; and we’ve added additional measures joints-wide, some our regulars will notice… others that provide redundancies that times like these demand. We know it’s never mattered more.

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Besides these measures, we’ve launched new processes:

·  Reverting back to wrapped straws (instead of paper straws), available upon request.

·  Bar caddies will be removed from the bars.

·  Coasters will be replaced with beverage napkins.

·  Sanitizer buckets will be available for tables/guest areas in addition to our current spray bottles.

·  Washing/sanitizing bathrooms, desks, phones, terminals, faucets, doors/knobs, etc., every 30 minutes. Performed by gloved floor support staff.

·  Gloves will be worn and frequently replaced by bussers clearing dishes/tables, kitchen/prep staff working line or prepping food items.

·  Guest check clip boards will be pulled from service.

·  Pens will be sanitized after each use, and single-use pens will be available.

·  Server books will be sanitized every hour.

·  Guest bathrooms currently not using antibacterial hand soap will switch to antibacterial hand soap.

·  Touch screen terminals will be cleaned often, using process prescribed by supplier.

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For every storm this industry has weathered; this headwind is a first for us. We hope you’ll count on independent businesses like ours who look at times like these to shine through the storm. It’s called comfort food for a reason.

Godspeed and thanks from all of us at Union Joints.